FAQs

FAQs

Below are answers to common questions about our services, project process, and engagement options. If you need more details, feel free to contact us using the form below.

General

What does Balianti do?

Balianti provides modern development, automation, design, and technical solutions for businesses of all sizes. We build web applications, mobile apps, custom platforms, workflow automation, integrations, and dedicated technical teams.

Do you work with clients in different countries?

Yes. We work with clients around the world and support multiple time zones. All communication is structured to ensure clear updates, documentation, and smooth delivery.

Do you work with small businesses and startups?

Yes. We support startups, growing companies, and large organizations. Our engagement model is flexible and adapts to the client's size and needs.

What industries do you serve?

We work across technology, finance, healthcare, real estate, education, e-commerce, logistics, professional services, and more.

Development

What technologies do you use?

We work with modern stacks including PHP, Node, React, Vue, Angular, Python, .NET, mobile app development, and custom APIs. We also support legacy migrations when needed.

Can you rebuild or upgrade an existing system?

Yes. We frequently modernize outdated systems, migrate legacy platforms, and improve technical performance and reliability.

Can you integrate third-party platforms?

Yes. We handle API integrations, payment gateways, CRM connections, automation platforms, and custom workflows.

AI and Automation

What types of automation solutions do you offer?

We build workflow automation, document processing, chatbots, integrations, data handling, and custom business logic systems tailored to client needs.

Can you create AI chatbots for my business?

Yes. We create custom chatbots for support, lead generation, internal workflows, and knowledge retrieval.

Do your AI solutions require subscriptions?

Solutions can be built on API subscriptions or fully local depending on project requirements. We can guide you toward the best approach.

Design and Branding

Do you offer UI and UX design?

Yes. We design clean and modern interfaces for websites, dashboards, mobile apps, and custom systems.

Can you redesign my current website or product?

Yes. We provide redesign services that improve usability, performance, and visual consistency.

Dedicated Teams

Can I hire developers or designers on a part-time basis?

Yes. We offer per diem, part-time, and full-time dedicated team options based on your needs.

Do you provide ongoing support for long-term projects?

Yes. Many clients work with us on long-term development or automation initiatives. Dedicated teams help ensure consistent progress.

Do I communicate directly with the team?

You will have a direct communication channel as well as a project coordinator to keep everything organized.

Project Process

How does your process work?

We follow a simple structure: discovery, planning, design or technical review, development, testing, revisions, and deployment.

How do you communicate during a project?

We use email, shared documents, and scheduled calls as needed. All project work is documented clearly to maintain transparency.

How fast can you start?

In most cases we can begin within a short timeframe once we understand your requirements.

Pricing and Contracts

How do you price projects?

We offer fixed project pricing, hourly work, and dedicated team models. Pricing is based on scope, timeline, and technical complexity.

Do you offer long-term or monthly retainers?

Yes. Many clients choose monthly retainers for ongoing development, maintenance, or automation work.

Is there a minimum project size?

We support both small and large projects. The best approach depends on requirements. You can share your details using the form below.

Support and Maintenance

Do you provide ongoing support?

Yes. We offer maintenance, updates, bug fixes, and ongoing feature development.

Can you take over a project started by another developer?

Yes. We can review your existing code, identify issues, and continue development if the project is feasible.

Getting Started

How do I begin?

Fill out the form below with your project details or questions. A member of our team will contact you shortly.

Contact our team to get started